Finding an Audiologist: What Matters Most to You?

When making a decision, such as choosing a healthcare professional like an audiologist, are you lead by the heart or your head?

Either route is fine, especially in terms of an audiologist. An audiologist is a healthcare professional who practices to guaranteed standards of care. However, if you wish to have exceptional care, consider these points, which can help you sift through the many hearing healthcare professionals available.

Think through what feels right to you and draw up a list of options that your ideal clinic would provide.

Qualifications

Do you want a medical professional looking after your hearing health?

If the answer is “Yes” then only accept an appointment with a qualified audiologist. Be aware that a hearing aid dispenser does not have the depth of expertise or training that an audiologist has.

Consistency of care

How much would it bother you to see a different person each visit?

Bear in mind that consistency is best, when dealing with your hearing health. Building a rapport with the audiologist is invaluable in terms of trust and understanding. Ask the clinic what their policy is with regards to repeat appointments.

Helpful attitude

Does hearing loss make your feel vulnerable?

If so, look for a clinic with a healthy attitude toward their clients. A good indicator is a reception staff that takes their time to explain things and offer you printed information. 

Practical considerations

Do you have a special exemption or medical insurance that covers your hearing health?

If you are a war veteran, an eligible pensioner, or have insurance that covers healthcare, ask the clinic if they are used to processing paperwork. While this isn’t essential, it makes life easier if the clinic know the inside track on direct claims or dealing with government bodies.

Payment plans

A hearing aid is a financial investment, and spreading the costs is often helpful. Check out what the clinic policy is when it comes to payment plans or claiming tax or insurance rebates. And don’t worry about feeling bashful about asking — healthcare professionals welcome clients being upfront about finances.

Problems or repairs

What is the clinic’s policy about hearing aid repairs?

If they are able to perform repairs, ask if the audiologist if the clinic provides loaner devices while yours are being repaired. 

Extra information

Does the clinic carry the correct batteries in stock?

Do they have a range of spare parts?

Do they carry extra accessories such as hearing aid dehumidifiers?

For your convenience it’s great to have a one-stop shop for your hearing health.

When you make inquiries to schedule a hearing test, you’ll know better ahead of time whether this is the clinic for your or you need to keep looking. Only you can decide on your priorities, but the more boxes the clinic ticks then the happier the experience is will be.